Terms of Service
Last updated: September 30, 2026
These Terms of Service (“Terms”) are a legal agreement between you and PLAY ROX DIGITAL MEDIA L.L.C, a limited liability company registered in Dubai, United Arab Emirates under trade licence number 1215978, issued by the Dubai Department of Economy and Tourism (“PLAY ROX,” “we,” “us”), the operator of AI Nerdy (the “Service”). The Service turns an uploaded video clip into a finished short video by generating a script, an AI voiceover and burned-in captions. By accessing or using the Service you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
The Service is provided on an “as is” and “as available” basis and may change, be interrupted, contain errors, or lose data at any time. We may add, modify, suspend, or discontinue any part of the Service, and we may revoke your invite or access, at any time and for any reason. Do not rely on the Service as the sole store of anything important to you. Keep your own copies of clips and finished videos.
2. Eligibility & accounts
You must be at least 18 years old and legally able to enter into this agreement in your jurisdiction. You are responsible for activity under your account and for keeping your access credentials confidential. We may associate a display name with your account. Accounts are created with an email address, which is how we reach you for receipts, security notices and password resets.
3. Your content & the license you grant us
“Your Content” means the video clips, notes, prompts, scripts, and other material you upload or enter. You keep all ownership of Your Content. You grant PLAY ROX a limited, worldwide, non-exclusive, royalty-free license to host, store, process, transcode, and transmit Your Content solely to operate and provide the Service to you — including sending it to our third-party AI subprocessors (see the Privacy Policy) to generate scripts, voiceovers, and captions. This license ends when Your Content is deleted from the Service, except for copies already processed by a subprocessor under its own terms, and backups pending deletion in the ordinary course.
You represent and warrant that you own Your Content or have all rights necessary to upload it and grant this license, and that Your Content and your use of the Service do not violate these Terms, the Acceptable Use Policy, or any law or third-party right.
4. AI-generated output
Scripts, voiceovers, and captions are produced by automated AI systems. AI output can be inaccurate, misleading, biased, or offensive, and may not be unique to you. You are solely responsible for reviewing all output before you use or publish it, and for ensuring it is accurate, lawful, and appropriate. As between you and PLAY ROX, you own the finished video generated for you, to the extent permitted by applicable law.
You keep ownership of the content you upload. You must own or have permission to use every element you upload. Generating a video through the Service does not give you ownership of, or permission to use, third-party material. You remain responsible for claims arising from content you upload or generate without the necessary rights.
5. Voice and likeness consent
You may clone your own voice or the voice of an adult who has given you express, informed permission. You are responsible for keeping evidence of that permission and providing it if we reasonably request it.
You may not use a synthetic or cloned voice to impersonate, deceive or defraud anyone. We may restrict voice-cloning access or suspend an account when we reasonably believe these rules have been broken. You remain responsible for how you use a cloned voice or any person’s name, face or likeness.
6. Acceptable use
Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into these Terms. Among other things, you may not upload content you do not have the rights to, or use the Service for anything illegal, infringing, or harmful. We may stop processing particular material, restrict features, or suspend or terminate an account for violations.
7. Our intellectual property
The Service — including its software, design, branding, and the “AI Nerdy” name — is owned by PLAY ROX and protected by law. We grant you a limited, revocable, non-transferable right to use the Service under these Terms. You may not copy, modify, reverse-engineer, scrape, resell, or create derivative works of the Service, or attempt to access it other than through the interfaces we provide.
8. Nerdium & payments
The Service offers both free and paid features. Free use is subject to the allowances described in your account; paid plans and Nerdium purchases are charged at the prices shown at checkout, and the terms in this section govern them. Any Nerdium or usage allowance is a limited license to use the Service, has no cash value, is non-transferable, and may expire (for example, purchased Nerdium expires 90 days after it is added). We will not charge you without your clear consent at checkout.
Nerdium expires 90 days after it is added to your account. Each Nerdium allocation has its own expiry date, whether it comes from a plan allowance or a top-up. The Nerdium closest to expiry is used first. You can view applicable expiry dates in your account and on purchase receipts. Expired Nerdium cannot be restored or refunded.
We may also offer optional monthly and annual plans (Starter, Creator, Studio, and Agency) that unlock additional features—such as parallel automation, priority processing, and premium voices and caption styles—and include a monthly Nerdium allowance. Paid plans are billed in advance for the billing period selected at checkout through our payment processor (Stripe) until cancelled; you can change or cancel a plan at any time from the billing portal, and cancellation takes effect at the end of the current billing period. Nerdium top-ups remain available on every plan, including Free.
Nerdium is prepaid, and is consumed as you use the Service. When you buy a Nerdium pack, or when a plan’s monthly allowance is credited to your account, that Nerdium is a prepaid balance you draw down each time the Service does work for you — writing a script, synthesising a voiceover, timing captions, rendering a video. Nerdium is non-refundable once consumed, because the cost of that work is incurred the moment it runs. Unconsumed Nerdium is refundable on the terms set out immediately below. Nothing in this section limits a refund right you have that cannot be waived under the law that applies to you.
Refunds. A Nerdium top-up, plan payment or plan upgrade is eligible for a refund if you contact billing@ainerdy.com within seven (7) days of the charge and none of the Nerdium included with that purchase has been used. Once any of that Nerdium has been used, the purchase is no longer refundable because the requested processing has begun. We assess each purchase separately using the Nerdium activity recorded for your account. This does not limit any refund rights that cannot legally be waived.
Delivery occurs when the generated output becomes available in your account. Choosing not to download an output does not reverse the Nerdium used to create it. Download and keep your own copy of anything you want to retain.
Chargebacks. If you think a charge is incorrect, contact billing@ainerdy.com so we can review it. If a payment dispute is opened, we may provide the payment processor and card network with relevant account, transaction and usage records.
Cancelling a plan. You may cancel through the billing portal at any time. Cancellation prevents future renewal charges and takes effect at the end of your current billing period. It does not automatically refund the current billing period or reverse Nerdium already added to your account. Remaining Nerdium stays available until its normal expiry date.
9. Storage & how long we keep your videos
Finished videos are kept for fourteen (14) days and are then permanently deleted, unless you save them. The countdown starts when a video is produced. You can see how long each video has left, and save it, from the Storage page or the Projects page in your account. Saving a video removes its deadline: it is kept for as long as your account is open and you keep it saved.
Saved videos count towards your plan’s storage allowance. Each plan includes a fixed amount of storage, and only saved videos use it. If saving a video would take you past your plan’s allowance, that save is refused and the video stays on its deadline until you free up space, remove something else from storage, or move to a plan with more room. Your current allowance and how much of it you are using are shown on the Storage page.
Source clips and working files are temporary. Clips you upload, and the intermediate files we create while producing a video, are working data and are removed automatically shortly after the job that needed them finishes. They are not part of your storage allowance and are not a place to keep anything.
Deletion is permanent and we cannot undo it. Once a video has been deleted under this section it is gone from our systems and from our backups in the ordinary course, and we cannot recover it for you. Deleting a video does not return the Nerdium spent producing it — delivery was complete when the video was generated, as described above.
Download anything you care about. The Service is a tool for producing videos, not a backup service or an archive. Treat your account as working space and keep your own copies of anything you want to keep long term.
We may change these periods and allowances. If we shorten how long videos are kept, or reduce a plan’s storage allowance, we will tell you in advance and give you a reasonable opportunity to save or download affected videos before the change takes effect. If we suspend or terminate your account, the Termination section below governs what happens to your content.
10. Disclaimers
To the fullest extent permitted by law, the Service and all output are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted or error-free operation. You use the Service and any output at your own risk.
11. Limitation of liability
To the fullest extent permitted by law, PLAY ROX and its members, officers, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, content, profits, revenue, or goodwill, arising out of or relating to the Service. Our total aggregate liability for all claims relating to the Service will not exceed the greater of the amount you paid us in the twelve months before the claim, or USD $100. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
12. Indemnification
You agree to indemnify and hold harmless PLAY ROX from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of Your Content, your use of the Service, or your violation of these Terms or any law or third-party right.
13. Termination
You may stop using the Service at any time. We may suspend or terminate your access at any time, including for any violation of these Terms or the Acceptable Use Policy. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, indemnification, dispute resolution, and the general terms) will survive.
14. Governing law
These Terms are governed by the applicable federal laws of the United Arab Emirates and the laws of the Emirate of Dubai. Subject to any consumer rights that cannot lawfully be excluded, the courts of Dubai will have exclusive jurisdiction over disputes arising from these Terms or the Service.
15. Dispute resolution
Please read this section carefully. Most disputes can be resolved informally. Contact us first at support@ainerdy.com and we’ll try to resolve it.
If a dispute cannot be resolved informally, either party may bring it before the courts identified in Section 14, subject to any mandatory dispute-resolution or consumer-protection process that applies by law.
16. General
Entire agreement. These Terms, together with the Acceptable Use Policy and Privacy Policy, are the entire agreement between you and PLAY ROX regarding the Service and supersede any prior agreements. Severability. If any provision is held unenforceable, it will be limited or removed to the minimum extent necessary and the remaining provisions will stay in full force. No waiver. Our failure to enforce any provision is not a waiver of our right to do so later. Assignment. You may not assign these Terms without our prior written consent; we may assign them, including to an affiliate or in connection with a merger, acquisition, or sale of assets. Time to bring claims. Any claim relating to the Service must be filed within one (1) year after it arises, or it is permanently barred, to the extent permitted by law.
17. Changes to these Terms
We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. If a change materially affects your rights or obligations, we will take reasonable steps to notify you and ask you to accept the revised Terms before they apply to your continued use of the Service.
18. Contact
PLAY ROX DIGITAL MEDIA L.L.C
Office No. 403-81, Deira, Dubai, United Arab Emirates
Dubai Department of Economy and Tourism trade licence: 1215978
Questions about these Terms? Email support@ainerdy.com.